About

Reporting to the Director of Marketing and Customer Service, the The Marketing Analyst is an integral part of the Marketing team. The Marketing Analyst conducts research, provides project support and reporting, manages various platforms in use by the marketing team to ensure complete and accurate data collection, and assists in the development and implementation of strategic marketing plans and initiatives for Towers Realty Group and all of its divisions.

The following is a brief description of the general nature of the position:

· Responsible for ensuring timely and complete data collection, analysis, and reporting,
· Responsible for providing up to date marketing data analysis,
· Responsible for administering various marketing platforms and CRM management,
· Responsible for keeping complete and accurate records and market information for use in Marketing and Project decision making.

PRIMARY DUTIES

• Provides actionable overall market and customer insights to address key strategic questions.
• Responsible for tracking, reporting, and analyzing the performance of marketing activities, ad-hoc analytic requests, and development/automation of regular reports.
• Analyzes external and internal customer data using database queries (Yardi/HubSpot), spreadsheet (Excel) models, web analytics tools, statistical analysis tools, and campaign management software tools.
• Evaluates customers’ online behavior and provide insights and recommendations for further enhancements to the guest experience.
• Analyzes A/B and Multi-variate tests, communicate results and provide recommendations.
• Creates PowerPoint presentations to provide market and consumer insights to marketing and other departments.
• Advises other marketing functions (/website, online/offline advertising, brand management, product development) as the knowledge owner for customer and market data,
• Manages HubSpot CRM and marketing tools to optimize data collection and reporting.

REQUIRED SKILLSET

• Proficient in marketing research and statistical analysis,
• Excellent analytical skills and a high degree of business acumen,
• Strong organizational, communication and presentation skills,
• Proven ability in handling concurrent projects with attention to detail and accuracy.

Minimum qualifications required to successfully perform this position:

• Bachelor’s degree in a quantitative discipline or equivalent education and experience,
• 2 years of work experience in marketing research, statistical or data analysis (or academic equivalent),
• Experience in advanced analytic and statistical techniques related multivariate and A/B testing, revenue attribution, customer segmentation, and marketing effectiveness,
• Experience building and automating management level reporting,
• Mastery of the following tools: modeling and reporting in Excel, HubSpot CRM and Marketing Suite,
• Proficiency in Microsoft Office Suite Preferred,
• Experience with web analytics, web optimization, or data management platforms,
• Experience with data visualization tools,
• Experience in statistical analysis.

All qualifications comply with provincial human rights legislation.

Reporting to the Mobile Maintenance Manager, the Mobile Maintenance Person helps to ensure the effective and efficient operation of properties throughout the Towers Realty Group portfolio in keeping with Towers Realty Group standards at all times. Duties include but are not limited to:

• Inspect & document various properties, buildings and vacancies, bringing any issues forward,
• Meet contractors on site at various properties,
• Carry out odd maintenance jobs at various properties,
• Liaise with Tenants and provide feedback to the Property Manager,
• Maintain accurate timesheets, inspection & kilometer logs, work order and invoicing paperwork,
• Fulfill maintenance items at various properties such as litter pick up, shoveling, spreading sand, light bulb replacements, minor repairs and maintenance as required,
• Liaise regularly with the Mobile Maintenance Manager to ensure work is being completed to everyone’s satisfaction,
• Work directly with the Property Manager to maintain the properties and all equipment using sound preventative maintenance policies and procedures for every aspect of each property,
• Other various duties as assigned.

The successful candidate must have the following qualifications:

• High school diploma or equivalent
• Proven experience as a handyman
• Reliable vehicle and a valid driver’s license
• Basic tools, tool box and belt
• Self-motivated and efficient
• Highly organized and team oriented
• Able to deal with difficult people and situations
• Above average written and verbal communication skills
• Apt in problem-solving and attention to detail
• Ability to inspect properties, liaison with tenants and landlords on operational issues
• Must have the ability to work extended hours as necessary to complete job duties

We are currently looking to fill an opening for Caretakers at various properties throughout Winnipeg and in Selkirk.

Duties include but are not limited to:

• Managing tenant concerns and maintenance,
• Showing Suites,
• move ins and move outs and some turnover maintenance
• Requesting work orders and supervising trades
• Building maintenance and grounds keeping
• Ensure building, common areas and grounds are clean and free of debris
• Regularly walk property and inspect building, lot and common areas
• Other duties as assigned

The successful candidate must have the following qualifications:

• A few years’ experience as a Caretaker or Assistant Caretaker
• Highly organized and team oriented
• Able to deal with difficult people and situations
• Above average written and verbal communication skills
• Excellent customer service skills
• Must have the ability to work extended hours as necessary to complete job duties

Suite allowance & salary (negotiable) in exchange for duties. Valid driver’s license and reliable vehicle are an asset.

Reporting to the Director of Commercial Property Management – Commercial, the Parking Lot Attendant helps to ensure the effective and efficient operation of the hourly parking lot located at 400 Taché Avenue in keeping with Towers Realty Group standards at all times. Duties include but are not limited to:

• Rotating shifts working with others in the parking lot booth,
• Customer service for parking patrons, guiding and directing them on the parking procedures,
• Charging and collecting payments from parkers,
• Liaison with the Management office for floats, parking or towing procedures,
• Locking the doors to the building at 7 pm, depending on shifts:
• Maintaining a float;
• Bank runs for deposits.

The successful candidate must have the following qualifications:

• A pleasant demeanor
• Demonstrated customer service skills
• Cash handling experience
• Willing to work the following shifts as required:
• Monday through Friday 6 am to 2 pm or 2 pm to 9 pm
• Saturdays 9 am to 5 pm; and
• Sundays 10 am to 4 pm.
• Highly organized and team oriented
• Able to deal with difficult people and situations
• Above average written and verbal communication skills
• Must have the ability to work extended hours as necessary to complete job duties

Please submit cover letter stating salary expectations and resume with references in response to this ad, or by fax to: 204-956-5620 (Attn: L Muron)

Job Types: Full-time, Part-time, Permanent

Reporting to the Director of Marketing and Customer Service , the Leasing Agent provides support to the Residential Property Management department by providing exceptional customer service to all Towers Realty Group customers, both internal and external. Our Leasing Agent converts leads and ensures timely achievement of maximum occupancy for all residential buildings assigned within the Towers Realty Group Portfolio, meeting with applicants, showing suites and following up with applicants and Tenants.

Duties include but are not limited to:

• Providing beginning to end customer service to all Towers Realty Group customers, internal and external
• Keep complete and accurate records of all customer service and leasing activities employed in fulfilling the above,
• To oversee and respond to website and social media inquiries
• Follow up on all leads generated by advertising and provide next level service in order to convert leads to applicants,
• Conduct showings at various properties throughout Winnipeg and surrounding area as needed,
• Track all leads to end result and prepare regular conversion reports and invoices,
• Prepare weekly leasing reports for assigned properties,
• Maintain all open house hours as designated,
• Maintain all display suites in show condition,
• Randomly verify and check advertising to ensure accuracy and consistency,
• Maintain complete and accurate records of all showings and hours spent at individual properties,
• Prepare monthly billing statements for leasing charges to each individual property assigned,
• Help leasing department during busy months with lease signing/scanning and data entry into Yardi,
• Attend work related promotional activities outside of work hours when required,
• Remove/add advertising signage as needed at buildings,
• Assist marketing and leasing teams as required,
• Other duties as assigned.

The successful candidate must have the following qualifications:

• 3 to 5 years sales, customer service or leasing experience,
• Knowledge of Residential Tenancies Act and regulations preferred,
• Knowledge of city and amenities preferred,
• Ability to work with minimal to no supervision,
• Excellent time management skills,
• Proficient with Microsoft Office,
• Must have a working vehicle and class 5 Drivers license (mileage paid for work related travel).

Job Types: Full-time, Part-time, Permanent

Providing support to the Director of Residential Property Management, the Property Manager – Residential helps to ensure the effective and efficient operation of the residential property management department in keeping with Towers Realty Group standards at all times.

Duties include but are not limited to:

• Responsible for all aspects of the day to day management of a residential portfolio consisting of ~1,000 units +/- (subject to growth and change)
• Tenant and Owner relations
• Preparation of annual operating budgets
• Analyzing financial information to report on variances
• Tendering and awarding service contracts for repairs and maintenance required
• Issuing work orders and coding invoices on a weekly basis
• Regularly inspecting properties, and other duties as assigned

The successful candidate must have the following qualifications:

• A few years of hands on property management experience
• Strong computer skills including all Microsoft Office applications
• Familiarity with property management / accounting software – Yardi would be an asset
• Reliable vehicle and a valid driver’s license
• Highly organized and team oriented
• Able to deal with difficult people and situations
• Above average written and verbal communication skills
• Able to prepare and analyze financial statements to report on variances
• Familiar with tendering process for service contracts
• Ability to inspect properties, liaison with tenants and landlords on operational issues
• Have experience in reading and comprehending the Residential Tenancies Act (Manitoba)
• Ability to prepare, organize and maintain both electronic and hard copy filing systems
• Must have the ability to work extended hours as necessary to complete job duties