Maybe the most important part of the Resident experience in a Towers Realty Group community is the way our Caretakers look after our Residents and their buildings. Last night, Towers Realty Group held an awards ceremony and dinner to recognize the great work done by our Caretakers.
Caretakers were given awards in three categories:
Rehab / Above the Guideline Buildings:
Caretakers of buildings that undergo significant construction face a number of challenges, ranging from managing tenant relations throughout the construction process, to dealing with high levels of move-ins and move-outs before and after the process.
Special Recognition:
This award recognizes Caretakers who make going above and beyond a part of their day to day. These Caretakers pay extra attention to the grounds and exteriors of their buildings, the interiors, how they treat residents, and how they manage the administrative aspect of the business
Customer Service Excellence:
This is a new award meant to recognize a Caretaker who has made an outstanding contribution to the Towers Realty Group brand through a proven commitment to customer service excellence.
Congratulations to all Caretakers recognized. Thank you for your great work!
Here are the award winners:
Rehab / Above the Guidelines Buildings
(Presented by Lindsey Saunders, Vice-President of Property Management and Mike Barske, Director of Project Management)
Colleen and Bert Funk (21 Mayfair Place)
Andrea and Scott McLaren (Morgan Manor)
Maria Purata and Joel Barreda (The Ridge Apartments and Townhouses)
Bev and Fred Enns (Waters Edge)
Special Recognition
(Presented by Lindsey Saunders, Vice-President of Property Management and Alicia Koskey, Property Manager, Pat Gilson, Property Manager, and Donna Greaves, Property Manager)
Carol Courtenay (Brookman Manor)
Christine Howell and Tom Howell (not pictured) (Mandalay Village)
Coleen and Bert Funk (21 Mayfair Place)
Lina Silva (Carillon Tower)
Sue Fulkerson (70 Donwood)
Carl Neumann and Adam Reynolds (The Ritz)
Fadilla Vicinic and Adem Vicinic (not pictured) (Olympic Towers)
Marlene and Gord Doerksen (Drury Manor)
Maria Purata and Joel Barreda (The Ridge Apartments and Townhouses)
Patti Merello and Greg Heppner (The Spot on Pembina)
Kathy Barr and John Schoonbaert (not pictured) (Markham Place / 1000 Markham Road)
Brent Lee (Northgate and Southgate Apartments)
Maureen Loewen and Team (Lanark Tower and Gardens)
Customer Service Excellence
(Presented by Donna Greaves, Property Manager, Jason Van Rooy, Marketing and Customer Service Manager, Paul Davis, Customer Service Representative, Mike Ambrose, Marketing Administrator)
Patti Merello – The Spot on Pembina