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Towers Realty Group is a commercial, multi-family and condominium property management and development firm with a focus on Manitoba and Saskatchewan. We believe that by delivering an exceptional experience and place to live and work, we maximize value for all of our tenants, owners, investors and employees.

We are committed to honesty, integrity, innovation, collaboration, respect, and service excellence. At Towers we believe in providing an exciting and rewarding place to work through opportunities for growth and advancement as well as ongoing education and professional development.

We are currently seeking qualified candidates to join our Winnipeg office for the following position(s)


Job Title: Customer Service Representative/Leasing Agent


Reporting to the Marketing and Customer Service Manager, the Customer Service Representative/Leasing Agent provides support to the Residential, Commercial and Condominium Property Management departments by providing exceptional customer service to all Towers Realty Group customers, both internal and external. Our Customer Service Representative/ Leasing Agent also converts leads and ensures timely achievement of  maximum occupancy for all residential buildings within the Towers Realty Group Portfolio, meeting with applicants, showing suites and following up with applicants and Tenants.

Duties include but are not limited to:

  • Providing beginning to end customer service to all Towers Realty Group customers, internal and external
  • Keep complete and accurate records of all transactions and customer service measures employed in fulfilling the above,
  • To manage the day to day requirements of Towers Realty Group’s customer retention processes; monitor, report and improve upon those processes as required,
  • Manage the day to day requirements of the Towers referral bonus program and Resident Benefits program, including seeking out new benefit partners,
  • To oversee and respond to all Towers Realty Group website and social media inquiries,
  • Follow up on all leads generated by advertising and provide next level service in order to convert leads to applicants,
  • Conduct showings at various properties throughout Winnipeg and surrounding area as needed,
  • Track all leads to end result and prepare regular conversion reports and invoices,
  • Prepare weekly leasing reports for assigned properties,
  • Maintain all open house hours as designated,
  • Maintain all display suites in show condition,
  • Randomly verify and check advertising to ensure accuracy and consistency,
  • Maintain complete and accurate records of all showings and hours spent at individual properties,
  • Prepare monthly billing for leasing charges to each individual property worked.
  • Help leasing department during busy months with lease signing/scanning and data entry into Yardi,
  • Attend work related promotional activities outside of work hours when required,
  • Remove/add advertising signage as needed at buildings,
  • Develop new information tracking procedures to ensure accuracy of reporting.,
  • Assist marketing and leasing teams as required,
  • Cover leasing and/or front desk as required for breaks, vacation, or sick coverage,
  • Other duties as assigned.

The successful candidate must have the following qualifications:

  • 3 to 5 years sales, customer service or leasing experience
  • Knowledge of Residential Tenancies Act and regulations preferred
  • Knowledge of city and amenities preferred,
  • Ability to work with minimal to no supervision,
  • Excellent time management skills,
  • Proficient with Microsoft Office,
  • Must have a working vehicle and class 5 Drivers license (mileage paid for work related travel).

Job Title: Commercial Property Manager

Providing support to the Director of Commercial Property Management, the Commercial Property Manager helps to ensure the effective and efficient operation of commercial property management department in keeping with Towers Realty Group standards at all times. Duties include but are not limited to:

  • Tenant and owner relations
  • Preparing annual budgets
  • Analyzing financial information to report on variances
  • Tendering and awarding service contracts for repairs and maintenance required
  • Entering work orders, coding and approving invoices on a weekly basis
  • Regularly inspecting properties, and other duties as assigned
  • On call rotation with other Property Managers

The successful candidate must have the following qualifications:

  • At least three (3) years hands on commercial property management experience
  • Strong computer skills including all Microsoft Office applications
  • Be familiar with property management / accounting software – Yardi would be an asset
  • Reliable vehicle and a valid driver’s license
  • Highly organized and team oriented
  • Able to deal with difficult people and situations
  • Above average written and verbal communication skills
  • Able to prepare and analyze financial statements to report on variances
  • Familiar with Tendering process for service contracts
  • Ability to inspect properties, liaison with tenants and landlords on operational issues
  • Have experience in reading and comprehending commercial lease terms and conditions
  • Ability to prepare, organize and maintain both electronic and hard copy filing systems
  • Must have the ability to work extended hours as necessary to complete job duties

Job Title: Residential Property Administrator – Above Guideline (Term Position)

Providing support to the Director of Residential Property Management, the Residential Property Administrator – Above Guideline helps to maximize asset value and revenues throughout the residential portfolio by reviewing and addressing opportunities for increased revenue at residential properties under Towers Management.

Duties include but are not limited to:

  • Reviewing property performance at properties under Towers management annually,
  • Identifying opportunities to increase revenues and completing above guideline applications in accordance with the Residential Tenancies Act,
  • Collecting and recording appropriate information and documentation required for the preparation of above guideline applications,
  • Working with various internal departments to ensure accuracy of information,
  • Managing timelines and meeting application deadlines,
  • Filing and data entry,
  • Attending hearings at the Residential Tenancies Branch and Commission as relates to applications filed,
  • Other duties as assigned.

The successful candidate must have the following qualifications:

  • Highly organized and team oriented,
  • Knowledge of the Residential Tenancies Act and Regulations preferred,
  • Knowledge of accounting, or accounting experience an asset
  • Above average written and verbal communication skills,
  • Valid driver’s license and reliable vehicle required,
  • Criminal record check required,
  • Must have the ability to work extended hours as necessary to complete job duties.

Job Title: Project Manager

Providing support to the Director of Project Management, the Project Manager helps to ensure the effective and efficient completion of commercial and multi-family construction and renovation projects by coordinating with appropriate departments, trades and contractors.

Duties include but are not limited to:

  • Meet with internal and external clients and trades to determine scope and budget for commercial and multi-family construction and renovation projects,
  • Develop comprehensive project plans,
  • Assign project tasks to various staff, contractors and trades,
  • Attend regular project and site meetings,
  • Track and report on project performance and measurable,
  • Ensure budgets are followed and track change orders as required,
  • Complete project post mortem documents to close out projects when complete.

The successful candidate must have the following qualifications:

  • Five (5) years’ project management experience in construction or related field required,
  • Familiarity with project management software an asset,
  • PMP designation preferred,
  • Advanced time management and analytical skills,
  • Working knowledge of Microsoft office suite (particularly Excel and Outlook),
  • Above average communication skills.

Job Title: On-Site Caretakers

We are currently looking to fill an opening for Caretakers at various properties throughout Winnipeg and in Selkirk.

Duties include but are not limited to:

  • Managing tenant concerns and maintenance,
  • Showing Suites,
  • move ins and move outs and some turnover maintenance
  • Requesting work orders and supervising trades
  • Building maintenance and grounds keeping
  • Ensure building, common areas and grounds are clean and free of debris
  • Regularly walk property and inspect building, lot and common areas
  • Other duties as assigned

The successful candidate must have the following qualifications:

  • A few years’ experience as a Caretaker or Assistant Caretaker
  • Highly organized and team oriented
  • Able to deal with difficult people and situations
  • Above average written and verbal communication skills
  • Excellent customer service skills
  • Must have the ability to work extended hours as necessary to complete job duties

Suite allowance & salary (negotiable) in exchange for duties. Valid driver’s license and reliable vehicle are an asset.


Please submit cover letter stating salary expectations and resume (with references) to info @ towersrealty.ca, or by fax to: 204-956-5620

Criminal record check REQUIRED for all positions!

We thank all who apply, but only those selected for interview will be contacted. No phone calls please

 

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