COVID-19 | OFFICE CLOSURE

With growing concern regarding the possible spread of COVID-19, Towers Realty Group wishes to let you know that we are aware of possible impacts and are taking steps to be prepared. Effective 4:30pm, Monday March 16, 2020 our main office and all satellite offices will be closed to the public until further notice.

We have taken steps to reduce our workforce at our offices through implementation of work from home policies. Our staff will continue to provide all necessary management services to all Towers properties during this difficult time and remain available to you by phone or email 24 hours a day as before.

Payments for common element fees, common area maintenance and rent payments, currently set up for automatic withdrawal, will continue as scheduled. Anyone not set up on automatic withdrawal wishing to make common element fee, common area maintenance fee or rent payments is asked to please do so using any available methods (except debit or cash payments which will no longer be accepted at our offices), including:

  • Towers Resident and Owner Portals www.towersrealty.ca/portals,
  • online banking,
  • mailing cheques or money orders to our office, or
  • dropping payments in the drop box located outside our main office.

For those condo owners, residents or tenants who may be adversely affected or experience undue financial hardship related to the current public health situation, please advise our office so that we may work with you to make any necessary arrangements with regard to rent or fee payments during this difficult time.

If you are an owner, tenant or resident and are asked to self-isolate or self-monitor, please advise our office by email at info@towersrealty.ca so we can let our site staff know. It is important we are made aware for the health and safety of our site staff in their workplace.

To our customers wishing to view available apartments, all open houses have been temporarily suspended, however on demand or virtual showings can be scheduled with our Leasing Agent by calling 204.330.7107 or emailing info@towersrealty.ca, or with our Caretakers at our buildings. Most of our buildings have 3D tours available to view online, and we are happy to continue to work with you to find your perfect home during this time, while ensuring your health and well-being are protected.

We have reviewed cleaning processes and have stepped cleaning and disinfecting of frequently touched surfaces in common areas of all of our buildings. To help further reduce the risk of infection and spread of COVID-19, please heed the advice of the experts: wash your hands thoroughly and frequently, follow respiratory hygiene and cough etiquette precautions, avoid crowds and practice social distancing, and stay home and call Health Links (1.888.315.9257) if you have the symptoms of COVID-19.

For information and advisements related to COVID-19, you can visit the following websites:

www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html

www.gov.mb.ca/covid19/

 

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